At Styleemporium, operated by Nockey Software Technology Private Limited, we are committed to providing a smooth and hassle-free shopping experience. We understand that preferences may change, and you may occasionally need to cancel an order. This Cancellation Policy explains the conditions and process for cancelling orders placed on our platform.
Throughout this document, “we,” “us,” and “our” refer to Nockey Software Technology Private Limited, while “you,” “your,” and “user” refer to our valued customers.
Order Cancellation Before Shipment
You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first.
To request a cancellation, please contact our customer support team via email.
If your cancellation request is approved and the order is eligible, a full refund will be issued to the original payment method within 5–7 business days, subject to banking timelines.
Orders Already Shipped
Once an order has been shipped, it cannot be cancelled. However, you may initiate a return after delivery in accordance with our Return and Refund Policy.
Order Modification
At this time, we do not support modifications to orders once they have been placed, including changes to items or delivery addresses. If eligible, you may cancel the order and place a new one with the correct details.
Contact for Cancellation Requests
For order cancellation requests or related queries, please contact our support team at: nockeysoftwaretechpvtltd@gmail.com
We appreciate your understanding and continued support. If you have any questions or require further assistance, please feel free to reach out to us.