SHIPPING POLICY

SHIPPING

Dependable courier partners fulfil each order. For ready-to-wear garments, in-stock orders are fulfilled in a maximum of 48 hours.

• All custom-made items will be sent within the timeframe mentioned in the product description. The customer will receive an email when the merchandise has been shipped.
• The product will be shipped within the time specified on the product page. Any additional delays from the delivery partner's end can be raised to (nockeysoftwaretechpvtltd@gmail.com). We can attempt to resolve them as soon as possible.
• The customer will be given a tracking number that may be used to trace the shipment on the website of the corresponding courier partner.
• Your purchase is handled within 3-8 business days. No shipments or deliveries are made on weekends or holidays.
• At times of high order volume, shipments may be delayed by a few days. Please allow additional days for delivery transit. If there is a major delay in shipping your order, we will notify you by phone or email.

EXCHANGE

You must consult our size chart prior to placing your order and then order the appropriate size. If you picked the incorrect size and want us to mail the proper size, we may be unable to accommodate your exchange request. We can only accept exchanges if we make a mistake.